Privacy Policy

Introduction

JM Fragrance ("we," "us," or "our") operates the website jmfragrance.com (the "Site"). This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our Site or make a purchase. Please read this policy carefully. By using our Site, you consent to the practices described in this Privacy Policy.

Information We Collect

Personal Information You Provide

When you create an account, place an order, or contact us, we may collect:

• Name (first and last)
• Email address
• Shipping and billing address
• Phone number (if provided)
• Payment information (processed securely by Stripe — we do not store card details)
• Account credentials (email and hashed password)
• Order history and preferences

Information Collected Automatically

When you browse our Site, we may automatically collect:

• IP address and approximate location
• Browser type and version
• Device information (operating system, screen resolution)
• Pages visited, time spent, and navigation patterns
• Referring website or search terms

How We Use Your Information

We use your personal information to:

• Process and fulfill your orders
• Send order confirmations, shipping updates, and delivery notifications
• Manage your account and provide customer support
• Send marketing communications (only with your consent; you may unsubscribe at any time)
• Improve our website, products, and services
• Prevent fraud and ensure site security
• Comply with legal obligations

Third-Party Services

We share your information with trusted third-party service providers who assist us in operating our business:

Data Protection

We implement appropriate technical and organizational measures to protect your personal information, including encryption of data in transit (HTTPS/TLS), secure password hashing, and access controls for our systems. However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your information, we cannot guarantee its absolute security.

Your Rights

Depending on your location, you may have the following rights regarding your personal information:

• Access: Request a copy of the personal information we hold about you
• Correction: Request correction of inaccurate or incomplete information
• Deletion: Request deletion of your personal information (subject to legal obligations)
• Opt-out: Unsubscribe from marketing communications at any time
• Data portability: Request a copy of your data in a portable format

To exercise any of these rights, please contact us at support@jmfragrance.com.

Cookies

Our Site uses cookies and similar technologies to enhance your browsing experience. These include:

• Essential cookies: Required for site functionality (authentication, cart state)
• Analytics cookies: Help us understand site usage patterns (Google Analytics)
• Performance cookies: Monitor site speed and performance (Vercel)

You can control cookies through your browser settings. Disabling certain cookies may affect site functionality.

Children's Privacy

Our Site is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us so we can take appropriate action.

Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated "Last updated" date. We encourage you to review this policy periodically. Your continued use of the Site after changes constitutes acceptance of the updated policy.

Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please contact us: